Video Visits · Fever

Child Fever Video Visits for Utah Families

It's 7 PM, your child feels hot, and the pediatrician's office is closed. A fever is one of the most common reasons parents worry, and one of the most common reasons kids are seen. A video visit can help you figure out what's going on and what to do next, without a long urgent-care wait.

When to go in person or call 911

  • Any baby under 3 months with a temperature of 100.4°F or higher: go to the ER now
  • Trouble breathing, a stiff neck, a seizure, or a child who is very hard to wake: call 911 or go to the ER
  • Signs of dehydration, like no pee in 8 hours or no tears when crying
  • Fever lasting more than 2–3 days, or a fever that keeps reaching 104°F or higher

What a fever usually means

A fever (100.4°F or higher) is the body's normal way of fighting an infection, most often a virus like a cold or flu. How your child is acting matters more than the number on the thermometer. A child who perks up, plays, and drinks when the fever comes down is usually reassuring.

How a video visit can help

  • Talk through the fever, other symptoms, and how your child is eating, drinking, and acting
  • Look for clues on camera, like breathing, skin color, rashes, and energy level
  • Get clear guidance on comfort care, fluids, and safe weight-based dosing of fever reducers
  • Know exactly which warning signs mean your child needs to be seen in person
  • Prescriptions, if needed, are sent to your pharmacy

Some causes of fever, like ear infections or strep throat, need an in-person exam or test. If that's the case, I'll tell you honestly and help you decide where to go.

Video visits for kids newborn to 18 who are physically in Utah. Weeknights 5–7 PM and weekends 9 AM–5 PM (Mountain Time). No insurance needed; HSA/FSA cards accepted. Serving Lehi, Saratoga Springs, Eagle Mountain, American Fork, Orem, Provo, and families across Utah.

Other concerns we see by video: Ear Pain · Pink Eye · Cough & Cold · Rashes · Vomiting & Diarrhea