Video Visits · Pink Eye

Pink Eye Video Visits for Kids in Utah

Pink eye (conjunctivitis) is one of the best fits for a video visit, because so much of it can be seen on camera. If your child woke up with crusty lashes or came home from school with a red, itchy eye, you can get answers tonight from home.

When to go in person or call 911

  • Eye pain, trouble seeing, or strong sensitivity to light
  • Swelling, redness, or warmth of the eyelid or skin around the eye
  • Any eye discharge or redness in a newborn under 4 weeks old
  • An eye injury or chemical splash: rinse with water and call Poison Control (1-800-222-1222) or 911
  • Pink eye with high fever, or a child who seems very ill

The three common types

  • Viral: watery discharge, often with a cold; usually clears up on its own in 1–2 weeks
  • Bacterial: thick yellow or green discharge and eyelids stuck shut in the morning; sometimes treated with eye drops
  • Allergic: itchy, watery eyes on both sides, often with sneezing; not contagious

How a video visit can help

  • Look at the eye up close on camera in good light
  • Sort out the most likely type and whether treatment will actually help
  • Send a prescription to your pharmacy if one is needed
  • Talk through school and daycare rules, which vary, and how to keep it from spreading

Helpful tips

Wipe discharge from the inner corner outward with a clean, warm washcloth, using a fresh one for each eye. Wash hands often, don't share towels or pillows, and skip contact lenses until it clears.

Video visits for kids newborn to 18 who are physically in Utah. Weeknights 5–7 PM and weekends 9 AM–5 PM (Mountain Time). No insurance needed; HSA/FSA cards accepted. Serving Lehi, Saratoga Springs, Eagle Mountain, American Fork, Orem, Provo, and families across Utah.

Other concerns we see by video: Fever · Ear Pain · Cough & Cold · Rashes · Vomiting & Diarrhea